Frequently asked questions

Your business name, your KVK number (outside the Netherlands, your company registration number), a phone number and an e-mail address. You confirm your e-mail with a 6-digit code.

Food businesses in the Netherlands and Germany can sign up. Austria, Luxembourg, Ireland, Belgium and France: coming soon. Italy, Spain and the United Kingdom: coming later.

No. The 7-day trial is free, with no payment details.

English, Dutch, German, French, Spanish or Italian: each user picks the language in Settings. Invoices and messages to your customers follow the language you choose for them. The Business Assistant understands English. The VAT return follows the Dutch or German return; in other countries you get a VAT summary.

Yes, in the browser on laptop, tablet and phone. You can also add Mealbooks to your home screen as an app.

€20 a month excl. VAT, €24.20 incl. 21% VAT for businesses in the Netherlands. Everything included. Businesses in another EU country subscribe with a VAT number confirmed by VIES and pay €20 (VAT reverse charged), businesses outside the EU €20 without Dutch VAT.

The first month with iDEAL or another payment method offered for your country, then automatically every month by direct debit or from the same card (via Mollie).

Yes, whenever you like, in Settings > Subscription. You keep using Mealbooks until the end of the paid month.

Yes. Fill them in once in Settings > Company & Warehouse, and they are on every invoice.

In the Netherlands and Germany Mealbooks works out the figure for each box of the return, per quarter; you copy them into the tax office’s portal and file there. In other countries you get a VAT summary per quarter for your own return. Then you lock the quarter in Mealbooks.

Yes, or download them as PDF.

No. Mealbooks makes your invoices and keeps your books. If you take cash on the spot, some countries have rules for tills: in Germany an electronic cash register needs a certified security module (TSE), and in Austria a cash register (Registrierkasse) is required above the legal turnover limits. Mealbooks is not such a till. Check with your tax adviser what applies to you.

Mealbooks has the same daily, weekly and periodic checks, digital, and you can print the logs as PDF: the record the food inspector asks to see. The print names your country’s inspecting authority, for example the NVWA in the Netherlands, the local food control authority (Lebensmittelüberwachung) in Germany, the FAVV / AFSCA in Belgium and the DDPP in France. Check with your hygiene guide or that authority which records your business needs.

2 years. Older checks are deleted automatically.

You do. You can export your lists whenever you like, and when your account is switched off you can still download all your data.

On a server in Germany, in the EU.

Look in Deleted Records: you can restore it there.

Open Help & Support in the app: you’ll find answers to common questions, and you can open a support ticket.